Results at the Edge: The Ten Rules of Government Reform
The Structure of government is changing. Networks, not hierarchy, are the basic building blocks of governance in every domain of democracy. These networks coordinate across boundaries to deliver better results, set more realistic policy and remove barriers to success. These networks are shaping democracy as a living system- responsive, adaptable, flexible, inter-connected and supporting the emergence of new forms. Results at the Edge are what Americans want- safe streets, safe skies, clean air and water, healthy communities, great schools, high-skilled jobs, a balanced budget, lower taxes and a strong national defense. The Ten Rules of Government Reform are practical guidelines for delivering those results, while transforming bureaucracy from rigid hierarchies to flexible networks and learning communities. Beginning with a history of government reform and concluding with a systems view of democracy in the 21st century, this book provides both vision and practical guidelines for public sector leaders and consultants who want to deliver results at the edge, where government provides services to individuals, families, communities and country.
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The Spirit of Government Reform
The Ten Rules of Government Reform
Lead by Example
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21st century Administration agencies American best practices Blair House Boost4Kids bureaucratic centers citizens City coalition communities of practice community policing CompStat coordination crime maps cross-agency culture customer service Defense democracy Department of Justice dollars domain e-Gov Elaine Kamarck electronic government Executive Federal Aviation Administration federal government feedback focus on results focused front-line employees funding Gore government reform Hammer Award Health improve interactive Internal Revenue Service Knowledge management leaders learning networks living systems ment Morley Winograd national baselines national goals numbers Office on-line one-stop organization organizational organizational learning Patricia Norris Performance Report Police Department problems programs racial profiling received a Hammer Redlands reinvention staff requires Rule SafeCities September Skills Network solve steam trap Strategic Goal streamlined structure Task Force teams transformed U. S. Department Vice President vision Washington White House Winograd and Buffa workforce