The Book of Management Wisdom: Classic Writings by Legendary Managers

Front Cover
Peter Krass
John Wiley & Sons, Apr 18, 2000 - Business & Economics - 492 pages
Michael Eisner, Jack Welch, Henry Ford, Andrew Carnegie- imagine that you could consult at will with the world's greatest business managers, past and present, whenever you were faced with a crucial management decision. The Book of Management Wisdom lets you do just that. This unique resource offers insight into how these and scores of other legendary business managers have triumphed over the conflicts, challenges, and dilemmas that come with the territory. Never before have the deepest insights of such a large and diverse group of brilliant managers been collected into a single informative and inspiring volume.

The Book of Management Wisdom brings together the essays and speeches of more than fifty of the most successful business managers of all time and presents their ideas, tips, and management secrets in their own words. Drawing on their personal experiences, these world-class managers offer a range of practical advice, case studies, humorous anecdotes, and management philosophy. You'll hear from Sam Walton on creating a corporate culture, Lee Iacocca on his famous skip meetings, and Michael Dell on his "campaign of internal evangelism." Klaus Luft details what American CEOs can learn from German management; Harold Geneen describes the essential qualities of great managers; and Thomas Watson weighs in on what growth and change have taught us. These are just a few of the major figures who reveal fascinating details of their characters and personalities as they educate, enlighten, and entertain you with their often surprising views on the most compelling issues faced by managers in every corner of the business world.

For easy reference, these essays and speeches are organized into eight categories, each of which highlights a certain set of management tools and techniques and how to use them. These include essential qualities of great managers; productivity, empowerment, and conflict management; hiring, firing, and day-to-day management; the power of technology; lessons from around the world; evolution of the organization; bashing bureaucracy; and reengineering and transformation. Each essay is preceded by a brief introduction that places it in historical perspective and offers interesting and insightful information about the author's life and career. Highlighted passages call your attention to each author's most pithy, profound, or quirky ideas.

Offering timeless wisdom and practical advice from the most successful business managers ever, The Book of Management Wisdom is must reading for managers at every level, from the junior executive cubicle to the presidential suite.

Praise for The Book of Management Wisdom

"This book is worth referring to time and again for enduring truths that transcend the turbulence of the business landscape." -Warren Bennis, Distinguished Professor of Business Administration, University of Southern California,and coauthor, Co-Leaders: The Power of Great Partnerships

Pearls from The Book of Management Wisdom

"Dealing with conflicts lies at the heart of managing any business. As a result, confrontation facing issues about which there is disagreement can be avoided only at the manager's peril."-Andrew S. Grove

"Never hire your friends. I have made this mistake three times and had to fire all three. They are no longer my friends."-David Ogilvy

"It's absolutely essential to let your people express themselves. And that means letting them make mistakes. You've got to allow them to walk into your office and say, 'Boss, I blew it.' That's called growing."-Lee Iacocca

"For us, the issue wasn't whether people would waste time on the Internet, but whether they would use the Internet enough. Not to become completely familiar with a transformative business tool like the Internet is just foolish-especially when it's an integral part of your company's strategy and competitive advantage."- Michael Dell

"A society which values MBAs, lawyers, and financial wizards over engineers and product planners is moving in the wrong direction."-Akio Morita
 

Contents

Harold Geneen
1
Managing Knowledge toward Wisdom
49
Robert A Lutz
60
Andrew W Robertson
70
PART
81
Robert Townsend
90
Jack Stack
96
Sam Walton
104
Giovanni Agnelli Closing the Management Gap
261
Klaus Luft What American CEOs Can Learn
269
Evolution of the Organization
275
Andrew Carnegie An Employers View of the Labor
285
Charles R Flint Industrial Consolidation
297
Alexander Graham Bell When Does Profit Become Usury?
303
Alfred P Sloan Jr Modern Ideals of Big Business
311
Royal Little Conglomerates Are Doing Better
335

Martha Ingram
110
John Sculley
120
David Ogilvy Managing Crown Princes
131
Mark McCormack How to Make or Break a Hire
137
August Heckscher Can Good Management Be Reduced
151
Lee Iacocca Skip Meetings
161
Henry Ford Machines and Men
167
The Power of Technology
179
Getting Down
187
Charles B Wang Repairing the CEOCIO Disconnect
193
J Willard Marriott Jr Room at the Revenue Inn
199
Esther Dyson Friction Freedom
209
Robinson III Managing Technology through People
215
Lessons from around the World
221
Shelly Lazarus Global Branding
231
Kenichi Ohmae The Mind of the Strategist
243
Anita Roddick Its All Our Business
251
Bashing Bureaucracy
347
John F Welch Jr Removing Walls
359
Clarence B Randall The Myth of the Organization Chart
365
Patrick J McGovern The Networked Corporation
373
George N Hatsopoulos A Perpetual Idea Machine
383
Reengineering and Transformation
397
Stanley Gault No One Excluded
411
Mary Kay Ash People Will Support That Which They
417
David Rockefeller Managing Change Creatively
423
John E Martin Reengineering the Corporation
445
William S Paley Planning for Succession
453
Thomas J Watson Jr What Growth and Change Have
463
Acknowledgments
471
Credits and Sources
481
Author Index
487
Key to Profits
489
Copyright

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About the author (2000)

PETER KRASS, a freelance writer and editor who lives in New Hampshire, is the editor of all five volumes in Wiley's Wisdom Series. Other titles in the series include The Book of Business Wisdom: Classic Writings by the Legends of Commerce and Industry; The Book of Leadership Wisdom: Classic Writings by Legendary Business Leaders; The Book of Investing Wisdom: Classic Writings by Great Stock-Pickers and Legends of Wall Street; and The Book of Entrepreneurs' Wisdom: Classic Writings by Legendary Entrepreneurs. He has contributed extensively to Investor's Business Daily.

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